Statutory Right of Withdrawal for www.yogaparad.com Items
For the purchase of www.yogaparad.com items, the legal right of withdrawal is available as follows:
Firstly, when returning goods, please utilize the provided return label enclosed with your order or accessible for printing from your customer account. If you encounter difficulties with the return label, require a new one, or do not have a printer, kindly request assistance from our Customer Care (contact details provided below). To avoid unnecessary costs, please refrain from sending back goods without a return label.
Right of Withdrawal:
You have the right to cancel this contract within fourteen days without specifying a reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, other than the carrier, take possession of the goods, or for partial deliveries, the last delivery.
To exercise your right of withdrawal, please inform we, email: [email protected], through a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to revoke this contract. You may use the provided model withdrawal form or electronically submit your intention to withdraw using the contact form on our website.
Upon exercising the right of withdrawal, we will promptly acknowledge receipt of your revocation (e.g., via email). To meet the withdrawal deadline, it suffices that you communicate your decision to withdraw before the expiration of the withdrawal period.
Consequences of Withdrawal:
Upon withdrawal from the contract, we will refund all payments received from you, including delivery costs (excluding additional costs resulting from selecting a different type of delivery other than the standard option offered by us), within fourteen days from the date we receive notification of your contract cancellation. We will use the same payment method you used for the initial transaction, unless expressly agreed otherwise. You will not incur any fees for this refund. We can withhold the refund until we receive the goods back or until you provide evidence of returning the goods, whichever is earlier.
You are responsible for promptly returning the goods to us, ensuring they are in their original condition, unworn, unwashed, unaltered, and with tags attached, within fourteen days from your cancellation notification.
You are only liable for any potential decrease in the value of the goods if such a decrease is due to unnecessary handling beyond what is necessary to establish the nature, characteristics, and functionality of the goods.
End of Withdrawal
Note: The right of withdrawal does not apply to contracts for sealed goods unsuitable for return due to health or hygiene reasons if the seal is broken post-delivery. Deodorant stains, soiling, or damages caused by negligence will be charged to you.
Additionally, the right of withdrawal does not apply to contracts for the delivery of customized goods or goods tailored to personal customer needs.
For any inquiries or further assistance, please contact we at the provided address above or email [email protected].
